Amangani
North East Butte Road, 1535, In Jackson (Spring Creek Ranch), Jackson Hole, WY 83001, United States
Rating
5
Travelers Choice
2021
Price Level
$$$$
Rooms
40
Pets
No
03
Jul
Amangani, Jackson Hole
Amangani
In the foothills of the Grand Tetons, near the snow-sports paradise of Jackson Hole, Amangani looks out across the mountains and plains of the Snake River Valley. Evoking the pioneering spirit of the Old West in its redwood and sandstone architecture, the all-season retreat invites guests to discover outdoor adventure and extraordinary natural beauty. The luxury Yellow Stone resort, Amangani, is perched on the edge of East Gros Ventre Butte in Jackson Hole, a high mountain valley in northwest Wyoming. Rates are inclusive of service fee. Stay date changes inside of the cancellation policy are considered a cancellation and a re-booking, and as such, are subject to cancellation damages. Early departures will be charged the full amount of original reservation. Set atop East Gros Ventre Butte, Amangani is a short drive from Jackson Hole Airport (JAC).
Price & Availability
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Overall
Wonderful
5
1 reviews
5
277
4
51
3
18
2
14
1
8
Customers Review
Cleanliness 5
Comfort 5
Condition 5
Recomendation 100%
“We were treated extremely poorly by the restaurant hostess on our visit to Amangani.
We were not staying there, but the restaurant website clearly states that non-guests are welcome to dine there, subject to availability. The hostess was rude from the moment I walked up to her and asked if we'd be able to dine there either that day or sometime in the next few days. She flatly told me that they don't allow non-guests to dine there. I still asked if she could check with her manager as I had been told differently. She reluctantly called her manager, spoke with her for less than 15 seconds, hung up, and told me they couldn't do anything for us. I asked again if they might have ANY availability in the upcoming week, and at that point, she refused to even call her manager or check the system, but just told us again, rudely, that non-guests could not dine there, despite their own policy.
I was so upset but walked away, then later decided to email the restaurant to see if it was true that every single dining slot was booked up for the rest of the week, or if this was just the hostess refusing to help us. Someone else in the restaurant emailed me back within 30 minutes saying I could dine with them for lunch tomorrow or the following day.
Is this how someone at a luxury hotel restaurant should treat people? Are non-guests to be treated less than? It was extremely disappointing and I hope Amangani will do a better job of communicating their policies to their restaurant staff.”
— Christine Kim
“Mi novia me llevó aquí para celebrar mi cumpleaños. Nos encantó nuestra estancia aquí; La experiencia del registro fue diferente a cualquier otro hotel en el que hayamos estado. No había líneas ni nada, se sentía muy personal. El hotel se encuentra en una hermosa ubicación frente a los grandes Tetons y las vistas desde todos los alrededores son increíbles. Este es el único lugar en EE. UU. Donde hemos visto una piscina infinita adecuada con impresionantes vistas de las montañas. También había una piscina de agua caliente abierta que lo convierte en un gran lugar para disfrutar de las vistas por la noche. Incluso te sirven comida y alcohol en la piscina si quieres, así que disfrutamos de unas copas en la piscina frente al atardecer. El restaurante tenía una gran variedad de comida disponible y todo lo demás también estaba disponible a pedido, podíamos conseguir comida en cualquier lugar de la propiedad. Mi novia también organizó una cena privada para nosotros que instalaron afuera en una agradable velada. También disfrutamos de masajes para parejas y ambos terapeutas fueron increíbles, muy rápidos y profesionales. El servicio fue simplemente increíble. El día que queríamos ir a Yellowstone, limpiaron nuestro automóvil, pusieron botellas de agua adentro y lo estacionaron afuera de la puerta del hotel por la mañana, queríamos comer comida india, así que alguien del hotel fue a recoger a Jackson Comida india para nosotros. Nunca antes había visto un servicio como este. Una experiencia única, vale la pena el dinero si quiere mimarse a sí mismo oa un ser querido.”
— Divyam Hansaria
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