“If I could rate this zero stars I would. From the minute we walked in to the minute we walked out it was a terrible experience. I came with my family to see a concert and expected to stay in a room that would be worth 150$ for a one night stay, It was not. When we came in we were a little early so we asked if we could get our room early but understood if we couldn’t and the man working at the front desk was Very rude. We left then came back and got ready to head up to our room where our key card declined. When we went back down the man at the desk Again was very rude. We got settled in only to find our room was messy absolutely disgusting! The floor was not vacuumed , nothing was wiped down and there was a pungent smell in the room. Our bed sheets were dirty!!! There was black and red hair everywhere and crumbs in every corner. When we walked into the bathroom the floor was sticky and there was toothpaste on the floor. We tried to ignore it and go to bed but the walls were so thin we could hear everything from every angle. We could hear the vending machine even across the hall. The next morning the breakfast was sickening, the food looked stale and it was dry. The eggs and sausage were disgusting. This is not a hotel I would recommend to anyone, me and my family will NEVER be staying here again.”

“Very nice staff. The room was clean and comfortable. The beds were comfortable. Not much of a view, but it's not an area with a view. The hot tub was nice and the pool was okay. It's a good size and in warmer weather it would have been a little more inviting. The room with the pool and the hot tub was 52° by the thermostat on the wall. That's the only improvement I can see is if they could have kept it a little bit warm it would have been more inviting. Nonetheless, we had a good time. Breakfast was great and check in and check out was seamless. All in all a very good place to stay in the city.”