Petit Hostel
Ronda de Segovia 14, In Madrid (Arganzuela), Madrid, 28005, Spain
Rating
4.3
Price Level
$
Rooms
7
Pets
No
01
Jul
Petit Hostel, Madrid
Petit Hostel
A stay at Petit Hostel places you in the heart of Madrid, within a 5-minute drive of Segovia Bridge and Royal Palace of Madrid. This hostel is 1.3 mi (2.1 km) from Mercado de San Miguel and 1.3 mi (2.1 km) from Plaza Mayor. Make use of convenient amenities such as complimentary wireless Internet access, a communal living room, and tour/ticket assistance. Grab a bite from the snack bar/deli serving guests of Petit Hostel. Make yourself at home in one of the 7 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include blackout drapes/curtains, as well as phones with free local calls.
Price & Availability
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Overall
Excellent
4.3
60 reviews
5
44
4
11
3
3
2
1
1
6
Customers Review
Cleanliness 4.5
Comfort 4.1
Neighborhood 5
Amenities 4.3
Condition 4.4
Recomendation 100%
“I paid for two nights at Petit Hostel before arriving. I arrived at 11.30pm and had trouble with the self check in machine. After 30 mins of a staff member trying to help me they told me that they had over booked and had no space for me meaning I had to find somewhere else in the middle of the night to stay.
They also told me they could not refund me because I booked through hostel world. It’s been over two weeks now and I’ve still not received a refund. I phone them and they say they will speak to hostel world but they haven’t followed up with me once.
Extremely disappointing and I would not recommend booking with them.”
— Ted Atkinson
“I have never experienced such horrible customer service in my entire life. I sent a message to the establishment through booking to say I would arrive a day late. They said it would be okay, but, when I got there, they had canceled my reservation (which I had paid) and they put me out on the streets in the middle of the evening in a country I do not know after walking over a month of camino frances and doing a 10 hours bus ride. I started off my visit in Madrid exhausted and homeless. Thank you Petit Hostel. To top it off, both the hostel and booking refused to reimburse my stay. I am beyond angry and disgusted.”
— Velma Jones
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