Krystal Cancún
Paseo Kukulcan, Km 9 Lote 9 y 9A, Near Delphinus Dreams, Cancun, 77500, Mexico
Rating
3.5
Price Level
$$
Chambre(s)
200
Pets
Non
de $ 1,640.41
30
mai
Krystal Cancún, Cancun
Krystal Cancún
Vous réveiller paisiblement face à la mer des Caraïbes et savoir qu’une journée riche en proposition et en aventure vous attend… L’Hôtel Krystal Cancún est votre meilleur allié pour profiter comme jamais de vos vacances en famille, entre amis ou en couple. Ses services complets, qui vont de la gastronomie au club enfants, ainsi que son emplacement privilégié près de la plage font de cet hôtel à Punta Cancún un authentique havre de détente et de loisirs pour tous les goûts et exigences. À proximité à pied du Krystal Cancun, vous trouverez de nombreux magasins et restaurants. Vous pourrez aussi accéder facilement à une variété d'activités récréatives, comme la plongée sous-marine, la voile et la pêche.
Prix et disponibilité
Select your room
Standard King Room (City View) ·
Chambre seulement · 1 King Bed
Special deal
Non Refundable
Standard King Room ·
Chambre seulement · King
Standard 2 Double Room (City View) ·
Chambre seulement · 2 Double Beds
Special deal
Non Refundable
Standard 2 Double Room ·
Chambre seulement · 2 Double
Standard Room ·
Chambre seulement
Non Refundable
Standard King Room (City View) ·
lit et petit-déjeuner · 1 King Bed
Special deal
Non Refundable
Standard King Room ·
lit et petit-déjeuner · King
Standard 2 Double Room (City View) ·
lit et petit-déjeuner · 2 Double Beds
Special deal
Non Refundable
Standard 2 Double Room ·
lit et petit-déjeuner · 2 Double
Standard Twin Room ·
Chambre seulement · Twin
Non Refundable
Standard Double Room ·
Chambre seulement · Double
Non Refundable
Standard Room ·
lit et petit-déjeuner
22% OFF HOT SALE 2024 - 22.00% remise
Cancel free of charge before Tue, 21 May 2024
Deluxe Room (Ocean View) with Balcony ·
Chambre seulement · 1 King Bed, 2 Double Beds
Special deal
Non Refundable
Deluxe King Room (Ocean View) with Balcony ·
Chambre seulement
Deluxe 2 Double Room (Ocean View) with Balcony ·
Chambre seulement
Deluxe Room (Ocean View) with Balcony ·
lit et petit-déjeuner · 1 King Bed, 2 Double Beds
Special deal
Non Refundable
Standard Twin Room ·
lit et petit-déjeuner · Twin
Non Refundable
Standard Double Room ·
lit et petit-déjeuner · Double
Non Refundable
Deluxe Room (Ocean View) ·
Chambre seulement
22% OFF HOT SALE 2024 - 22.00% remise
Cancel free of charge before Tue, 21 May 2024
Deluxe King Room (Ocean View) ·
Chambre seulement · King
22% OFF HOT SALE 2024 - 22.00% remise
Cancel free of charge before Tue, 21 May 2024
Club King Room (Ocean View) with Balcony ·
lit et petit-déjeuner · 1 King Bed
Special deal
Non Refundable
Romantic Oceanfront King Room with Balcony ·
lit et petit-déjeuner · 1 King Bed
Special deal
Non Refundable
Deluxe King Room (Ocean View) with Balcony ·
lit et petit-déjeuner
Deluxe 2 Double Room (Ocean View) with Balcony ·
lit et petit-déjeuner
Club 2 Double Room (Ocean View) with Balcony ·
lit et petit-déjeuner · 2 Double Beds
Special deal
Non Refundable
Standard King Family Studio (Ocean View) with Extra Bed ·
lit et petit-déjeuner · 1 King Bed and 1 Double Sofa Bed
Special deal
Non Refundable
Deluxe Double or Twin Room ·
Chambre seulement · Double or Twin
Non Refundable
Club Room (Ocean View) with Balcony ·
lit et petit-déjeuner
Club Room (Ocean View) with Balcony ·
Chambre seulement
Deluxe King Room (Ocean View) ·
lit et petit-déjeuner · King
22% OFF HOT SALE 2024 - 22.00% remise
Cancel free of charge before Tue, 21 May 2024
Deluxe Room (Ocean View) ·
lit et petit-déjeuner
22% OFF HOT SALE 2024 - 22.00% remise
Cancel free of charge before Tue, 21 May 2024
Club Room ·
lit et petit-déjeuner
22% OFF HOT SALE 2024 - 22.00% remise
Cancel free of charge before Tue, 21 May 2024
Standard King Room ·
Tout Inclus · King
Standard Family Studio (Ocean View) ·
lit et petit-déjeuner
22% OFF HOT SALE 2024 - 22.00% remise
Cancel free of charge before Tue, 21 May 2024
Standard King Room (City View) ·
Tout Inclus · 1 King Bed
Member’s exclusive price
Non Refundable
Standard 2 Double Room ·
Tout Inclus · 2 Double
Deluxe Double or Twin Room ·
lit et petit-déjeuner · Double or Twin
Non Refundable
Standard 2 Double Room (City View) ·
Tout Inclus · 2 Double Beds
Member’s exclusive price
Non Refundable
Standard Room ·
Tout Inclus
22% OFF HOT SALE 2024 - 22.00% remise
Cancel free of charge before Tue, 21 May 2024
Honeymoon Room ·
lit et petit-déjeuner
Non Refundable
Club Double Room ·
Chambre seulement · Double
Non Refundable
Club Double Room ·
lit et petit-déjeuner · Double
Non Refundable
Standard Family Room ·
lit et petit-déjeuner
Non Refundable
Deluxe Room (Ocean View) with Balcony ·
Tout Inclus
Luxury 2 Double Room (Ocean View) with Balcony ·
Tout Inclus · 2 Double Beds
Member’s exclusive price
Non Refundable
Luxury King Room (Ocean View) ·
Tout Inclus · 1 King Bed
Member’s exclusive price
Non Refundable
Standard Double Room ·
Tout Inclus · Double
Non Refundable
Standard Twin Room ·
Tout Inclus · Twin
Non Refundable
Club Room (Ocean View) with Balcony ·
Tout Inclus
Club King Room (Ocean View) with Balcony ·
Tout Inclus · 1 King Bed
Member’s exclusive price
Non Refundable
Deluxe Room (Ocean View) ·
Tout Inclus
22% OFF HOT SALE 2024 - 22.00% remise
Cancel free of charge before Tue, 21 May 2024
Deluxe King Room (Ocean View) ·
Tout Inclus · King
22% OFF HOT SALE 2024 - 22.00% remise
Cancel free of charge before Tue, 21 May 2024
Club 2 Double Room (Ocean View) with Balcony ·
Tout Inclus · 2 Double Beds
Member’s exclusive price
Non Refundable
Standard King Family Studio (Sea View) with Extra Bed ·
Tout Inclus · 1 King Bed and 1 Double Sofa Bed
Member’s exclusive price
Non Refundable
Club Room ·
Tout Inclus
22% OFF HOT SALE 2024 - 22.00% remise
Cancel free of charge before Tue, 21 May 2024
Standard Family Studio (Ocean View) ·
Tout Inclus
22% OFF HOT SALE 2024 - 22.00% remise
Cancel free of charge before Tue, 21 May 2024
Deluxe Double or Twin Room ·
Tout Inclus · Double or Twin
Non Refundable
Romantic Oceanfront King Room with Balcony ·
Tout Inclus · 1 King Bed
Member’s exclusive price
Non Refundable
Honeymoon Room ·
Tout Inclus
Non Refundable
Club Double Room ·
Tout Inclus · Double
Non Refundable
Standard Family Room ·
Tout Inclus
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.5
301 reviews
5
3552
4
2131
3
1211
2
668
1
822
Customers Review
Localisation 4.7
Cleanliness 3.8
Comfort 3.9
Neighborhood 4.4
Amenities 3.5
Condition 3.5
Recomendation 93.3%
“They really need to understand better hospitality in a bigger way.The service is great, employeestry hard to keep you entertain and give you good service.The installations are not so great.My room looked like late 1980’s room. Two elevators were not working and only one elevator that used to be for the staff was working.I feel for the people that were working there because it was used very heavily for the guests.In other hotels that I have stayed because COVID, the rooms don’t get cleaned unless you state that you want them to be cleaned.Here they cleaned it everyday.Although is good, they do take forever to have it cleaned and is risky to have all employees clean all rooms even if you stay two -three days. The towels and beds look old. Beds are not very comfortable but looked cleaned.AC worked very good. Bathroom very old too.”
— Lu Lu
“DO NOT STAY HERE! THIS IS A TERRIBLE HOTEL. ROOM WAS DIRTY AND FULL OF BROKEN THINGS. SERVICE WAS EVEN WORSE.When we got our first room, there was a broken plank and fallen nails all over the patio due to the overhead slats being unstable. The rest of the slats were also shaking constantly and looked as though they would fall at any moment. In the room itself, there were stains on the bed and the chairs. The bathroom and walls had several brownish yellow tinted areas, clearly from a lack of being cleaned. The room also was extremely loud due to the music coming from the beach club next door. After switching to a new room, we quickly noticed that the shower had no shower head. So when we turned it on, it would shoot a jet of water everywhere. This room was slightly better, but still full of signs of uncleanliness.Somehow, the service managed to be far worse than anything else. The front desk is completely unreachable by the phone in the room (no one would answer anytime we called). Going to the front desk wasn’t much better, as there was always a line of unhappy guests. The people at the front desk themselves didn’t know anything and would just try to get rid of you as quickly as possible by redirecting you elsewhere to talk to other people, only for those people to do the same thing and to redirect you back to the front desk. Here’s some examples: we tried to go to the COVID clinic, who told us that we should come back the next day because they were closed (this was an hour before the posted closing time) and that we would be able to get a test result within 2 hours of when we came this next morning. The next day, we came back only to be told we had to go to the front desk to make an appointment, and upon going to the front desk, we were once again redirected to a second reception area where (after a long wait) we were told that test results wouldn’t be delivered until 8 hours later. After finally getting a test elsewhere and returning to the hotel, we were told they had no more beach towels (they require towel cards to get a beach towel) and that there wouldn’t be any available “until later” without specifying what time.There seems to be no one in charge, the entire hotel is extremely poorly run and extremely disorganized. Management seems extremely negligent and more interested in squeezing every last cent of profits by cutting costs instead of focusing on properly running a hotel.DO NOT STAY HERE. YOU WILL BE DISAPPOINTED.”
— Andrew Song
Similar Hotels you may also like
Popular properties similar to Krystal Cancún